elim.org.uk/vacancies

Job vacancies at Elim International Centre, Malvern, are listed here as they become available.

Conference Centre Manager

Assistant Administrator


Conference Centre Manager

The Elim Conference Centre offers a combination of superb conferencing facilities and excellent accommodation, set in a former country house estate in the heart of the beautiful Malvern Hills, Worcestershire. It provides accommodation for up to 60 beds during the academic year and 130 during the summer season.  In addition to serving Elim and Regents Theological College, it facilitates many other groups including church retreats, Christian organisations and business and educational groups.

Reporting to the Operations Director, and linking closely with college operations, the role of Conference Centre Manager is responsible for the management and business development of all aspects of conference business, room hire and visiting student accommodation across our Malvern site. This is a senior role and the job holder will be expected to pro-actively take the conference centre operation through to its next level of growth and development.

Duties and Responsibilities

As Conference Centre Manager you will be responsible for:

  • Development of the conference business operation from its current level and taking it through to its next stage in the growth cycle. This will include analysis of opportunities, development and presentation of investment requirements with fully worked business cases to support the development of strategies to effectively deliver an enhanced performance including enhanced profitability.
  • Implementation of industry standard practices such as flexible pricing, online booking and payments, electronic bedroom management and investigation of third party marketing opportunities (Trivago etc).
  • Developing a marketing programme and creating awareness of facilities offered particularly to target markets such as the Christian charity/organisation market.
  • Calling of businesses to introduce our services and showing our facilities to potential clients. Visits and presentations to prospective new clients.
  • Leading, motivating, managing and developing the conferencing staff team to ensure an outstanding customer experience and the effective performance of each individual.
  • Handling of conference enquiries and bookings of all types. Working with the conference organisers to provide rooms, facilities, catering and accommodation where required.
  • Ensuring an integrated approach to the conference operation with other Elim and College activities and balancing of inter-departmental priorities.
  • Preparation of annual conferencing budget for agreement by the College Leadership Team and management of budget throughout the year with monthly management reporting.
  • Liaison with catering and house-keeping to ensure seamless delivery of all aspects of conferences.
  • Ensuring that the highest standards of customer service are offered to guests and that all reasonable needs are catered for.
  • Manning of the dedicated conference reception and the greeting and welcoming of guests on arrival.
  • Management of room occupancy levels to maximise revenue generated against plan. Providing management information for review.
  • Liaison with Elim departments regarding the organisation of facilities for internal conferences and events.
 

Additional details

 

Key Dates

  • Closing Date: 11 May 2017
  • Shortlisting: 12 May 2017
  • Interview: TBC
 

Further Information

For more information and to apply for this job

Assistant Administrator

The Elim Administration department serves the whole Elim movement, including the local churches, head office and Regents Theological College. The Administration department is vital to the movement as it deals with a wide range of topics, such as property, safeguarding, data protection and charity law. Furthermore, the Administration department organises the annual Elim Leaders’ Summit.

Duties and Responsibilities

Key elements of the role include:

  • Constitution: You will advise the local church ministers and officers on constitutional queries and the three model local constitutions.
  • Legal Issues: You will stay up-to-date with relevant changes in legislation and write reports to inform the National Leadership Team and the wider movement of such changes.
  • Charity Mergers: Assist the administrator in ensuring that due legal process is followed and assets and property are transferred when a church joins EFGA.
  • Property Matters: Responding to local church questions. Assist the Administrator in the areas of purchases, development and sale of properties.
  • Management Board: Collating information and assist with the preparation of the reports for the Management Board meetings.
  • Departmental Liaison: Advising other departments on legal and procedural matters.
  • Elim Leaders’ Summit (ELS): Assisting the Administrator in the organisation of the annual ELS. This includes booking venues, speakers and accommodation. Furthermore, you will assist the Administrator in preparing the conference report and agenda and further duties necessary for the successful preparation of ELS.
  • Safeguarding: Assist the Administrator on safeguarding queries and look after the DBS checking procedures.
  • CCLI: Liaison with CCLI over local church licenses and campaigns to ensure our churches keep licences up to date.
  • Data Protection: Assist the Administrator in ensuring that all employees and churches comply with the latest legislation on data protection.
  • General Advice: To advise and answer questions from churches on a wide range of topics.
 

Additional details

  • Salary: £21,000 - £25,000
  • Location: Elim International Centre, De Walden Road, Malvern WR14 4DF.
  • Permanent Contract: Full-Time hours, 5 days per week
 

Key Dates

  • Closing Date: 17 May 2017
  • Shortlisting: 18 May 2017
  • Interview: 25 May 2017
 

Further Information

Click here for more information and to apply for this job
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